Refund Policy
At Forage Adept, we are dedicated to providing you with high-quality products and insightful resources on wild edibles foraging. We understand that sometimes things don’t go as planned, and we want to ensure that you feel confident in your purchases.
Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- The request for a refund must be made within 30 days of the purchase date.
- The product must be unused and in its original packaging.
- Proof of purchase is required, such as a receipt or order confirmation email.
How to Request a Refund
If you believe you are eligible for a refund, please follow these steps:
- Contact our customer service team at [email protected] with your order details.
- Provide a brief description of the reason for the refund.
- We will review your request and notify you of the next steps.
Processing Your Refund
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider.
Non-Refundable Items
Please note that certain items are non-refundable, including:
- Gift cards
- Downloadable products (eBooks, guides, etc.)
Contact Us
If you have any questions about our refund policy or need assistance, feel free to reach out to us:
- Email: [email protected]
Thank you for choosing Forage Adept. We appreciate your support and look forward to helping you on your foraging journey!